Phone Number

801-892-2480

Get Directions

1160 E. 3900 S. • Ste 4050

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Patients

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Schedule An Appointment

Complete the form below to schedule an appointment, or call 801-892-2480. We will contact you with available times at our clinic.

    Ask A P.T.
    Pay Your Bill
    Patient Registration

    Insurance Coverage

    Apex Physical Therapy accepts most insurances. Please call our front desk staff at 801-892-2480 for detailed coverage information.

    Below is a sample list of insurances Apex Physical Therapy accepts

    Aetna
    Aetna Medicare
    Ameriben
    APWU
    Allied Health
    Benefit Administrative
    Blue Cross Blue Shield
    Cigna
    DMBA
    EBMS
    Educator’s Mutual
    First Health
    GEHA
    Health Alliance
    Health EZ
    Health Partners
    Humana
    IBEW
    Ironworkers
    JAS
    Liberty Healthshare
    Mailhandlers
    Medadvantage
    Medicaid (Traditional)
    Medicare Complete/AARP
    Meritain Health
    Medicare
    PHCS
    PEHP
    Regence BCBS
    Sinclair
    Starmark
    Tall Tree
    Tricare
    UMR
    U of U Health
    United Health Care
    Unicare
    UPREHS
    Utah Idaho Teamsters
    Valuecare
    Worker’s Compensation

    Simplified General Benefits

    AT APEX PHYSICAL THERAPY WE DO OUR BEST TO VERIFY THE FOLLOWING INSURANCE INFORMATION:
    Authorizations
    IF REQUIRED, OUR OFFICE WILL OBTAIN AUTHORIZATION FOR SERVICES.
(IF YOU ARE AWARE THAT AUTHORIZATION IS REQUIRED PLEASE LET OUR STAFF KNOW SO THAT WE CAN OBTAIN AUTHORIZATION)
    Benefits

    CO-PAY

    
CO-PAYS ARE DUE AT THE TIME OF SERVICE (EACH PHYSICAL THERAPY APPOINTMENT)

    

CO-INSURANCE

    
CO-INSURANCE IS A FIXED PERCENTAGE THE INSURANCE WILL PAY AFTER YOUR DEDUCTIBLE IS MET

    DEDUCTIBLE


    DEDUCTIBLE IS THE AMOUNT OF MONEY YOU PAY OUT OF POCKET FOR HEALTHCARE SERVICES COVERED UNDER YOUR INSURANCE PLAN BEFORE YOUR PLAN BEGINS TO PAY BENEFITS FOR ELIGIBLE EXPENSES

    OUT OF POCKET


    OUT-OF-POCKET EXPENSES REFER TO THE PORTION OF THE BILL THAT THE INSURANCE COMPANY DOESN’T COVER AND THAT THE INDIVIDUAL MUST PAY ON THEIR OWN.
WHEN YOUR OUT OF POCKET IS MET, THE INSURANCE WILL PAY A FIXED PERCENTAGE, WHICH IS NORMALLY 100%.

    Visits

    COMMERCIAL INSURANCE VISITS (BCBS, UHC, AETNA ET CETERA)

    
BASED ON MEDICAL NECESSITY OR A VISIT CAP

    MEDICAL NECESSITY-

    THE INSURANCE COMPANY BASES VISITS ON WHAT THEY BELIEVE TO BE MEDICALLY NECESSARY, ALSO KNOWN AS COVERAGE DETERMINATION POLICY. TO HELP THEM DETERMINE THE VISITS THEY WILL USE THE FOLLOWING INFORMATION:
 FREQUENCY AND DURATION OF VISITS DETERMINED BY THE PHYSICIAN & THE EVALUATION OF YOUR VISIT BY THE PHSYCIAL THERAPIST.

    VISIT CAP-
    
THE INSURANCE COMPANY ALLOWS A CERTAIN AMOUNT OF VISIT PER YOUR PLAN CONTRACT.

    MEDICARE VISITS

    
$3000 THRESHOLD COMBINED WITH SPEECH THERAPY AND OCCUPATIONAL THERAPY. UPON REACHING THE THRESHOLD OF $3000 A MEDICAL REVIEW PROCESS WILL BE INITIATED BY MEDICARE. AT THAT POINT IF MORE ARE NEEDED WE WILL PETITION FOR YOUR CONTINUED CARE BASED ON OUR CLINICAL RECORDS AND THAT OF THE PHYSICIAN

    INDUSTRIAL/WORKERS COMPENSATION VISITS

    
WE NEED TO AUTHORIZE VISITS WITH ONE OF THE FOLLOWING PARTIES:
ADJUSTER
    
NURSE CASE MANAGER
    
3RD PARTY COMPANY IN CHARGE OF YOUR INSURANCE PLAN

    AUTO INSURANCE VISITS

    
BASED ON A DOLLAR AMOUNT. ONCE THAT IS MET PLEASE LET US KNOW THE FOLLOWING:

    • PROVIDE US WITH YOUR P.I.P. LETTER. P.I.P. STANDS FOR PERSONAL INJURY PROTECTION. THIS LETTER SHOWS THAT YOUR AUTO INSURANCE WILL NO LONGER PAY. WE WILL SEND THAT LETTER TO YOUR HEALTH INSURANCE SO THAT THEY WILL PAY (GIVEN THAT YOU PROVIDE US WITH YOUR HEALTH INSURANCE). WE NEED TO KNOW WHAT HEALTH INSURANCE YOU HAVE TO MAKE SURE WE ACCEPT IT, AND IF WE DO ACCEPT IT, WE NEED TO KNOW IF IT REQUIRES AUTHORIZATION FOR PHYSICAL THERAPY.
    Tricare/Triwest/Tristar
    
WE HAVE THE ABILITY TO AUTHORIZE THROUGH TRICARE’S WEBSITE FOR MOST CASES. HOWEVER SOMETIMES THE PATIENT NEEDS TO OBTAIN AUTH THROUGH THEIR PCP, VETERANS AFFAIRS OR HEALTHNET.

    (IF YOU HAVE CONTRARY INFORMATION PLEASE INFORM US SO THAT WE CAN VERIFY AND CHANGE OUR RECORDS)

    IF YOU WOULD LIKE TO CONFIRM WHAT WE HAVE OBTAINED, PLEASE CONTACT YOUR INSURANCE. THE INSURANCE REPRESENTATIVE WILL NORMALLY ASK WHAT KIND OF FACILITY WE BILL AS. WE BILL AS AN OFFICE OR CODE 11

    Disclaimer
    BENEFIT INFORMATION IS GATHERED BY CONTACTING YOUR INSURANCE VIA PHONE, FAX OR WEBSITE. (THE INFORMATION LISTED MAY NOT BE CORRECT BASED ON UNPROCESSED CLAIMS, WRONG INFORMATION OR INACCURATE RECORDS PROVIDED).

    Physical Therapy FAQ

    Do I need a referral to start Physical Therapy?
    Utah allows patients direct access to physical therapy services and most insurances do not require a referral.
    What is Physical Therapy?
    Physical therapy is care that aims to help relieve pain and help you move and function better.
    What Is A Therapy Visit Like?
    Your therapy visit will include activities specifically designed to treat your condition. This will almost always include a targeted exercise routine.
    How can I know if physical therapy will benefit me?
    In working with you and your doctor, we can discuss your options and determine if physical therapy is right for you.
    Can I choose my own physical therapy?
    As a patient you have the right to choose where you want to go for physical therapy.
    How do I schedule an appointment?
    Please call us to schedule an appointment at 801-892-2480
    What To Expect With Your First Visit?
    After your physical therapist talks to you about your condition, they will then perform an examination. Your PT will focus on measuring impairments that may be causing your problem or that may be affected by your injury. During your first visit, your physical therapist will seek to gain a thorough understanding of your specific condition. They will do this by an interview and an examination. The interview will allow you a chance to explain how your condition is affecting your life. The examination will look at impairments that may be causing your symptoms and may include measurements of range of motion, strengthen, function, balance as well as neurological screening tests. The therapist will then begin treatment on the first visit.
    What should I bring with me to my first appointment?
    Please arrive 15 minutes early to check in with the front office staff and to complete paperwork. You will also need to bring your insurance information and a doctors referral (if you have one, but it is not required).
    What should I wear on my first visit?
    Comfortable, loose fit clothing that allows the therapist access to any problem areas. A comfortable pair of sneakers is also recommended.
    How long will each appointment last?
    Your appointments will typically last any where from 45 minutes to 90 minutes.
    How long will I have to come to PT?
    Each patient’s diagnosis is different but you can expect anywhere from 4 -12 visits on average. Your plan of care and number of visits will be determined during your initial evaluation.
    Do you have a wait list?
    We do not have a waiting list. We will schedule your appointment as soon as it is convenient for you and usually within two to three days. We can often see patients same day if needed.
    How many times a week will I have to come?
    On average, two to three times per week.
    What services do you offer?
    Visit our Specialties page for more information.
    Do you take walk ins?
    We do, pending insurance approval, some insurances require pre-authorization for physical therapy.
    Will physical therapy hurt?
    Physical therapy is meant to relieve your pain. However, as you restore range of motion and strength you may experience some temporary soreness. We will do everything we can to make your therapy experience as comfortable as possible.
    Why Should I choose Apex Physical Therapy?
    At Apex Physical Therapy you will receive the highest quality care in a comfortable and positive environment. Our therapists are committed to helping you reach your goals.

    Refer Family & Friends

    Are you happy with the care? The biggest compliment you could give us is to refer your family and friends. We would love to help them get on the fast track to recovery. Please fill out the form here and we would be glad to contact them, answer any questions and schedule an appointment.